Premium Neck and Shoulder Stretcher Relaxer - Cervical Chiropractic Traction Device, Ergonomic Massage Pillow for Pain Relief and Spine Alignment, Neck Tension & Headache Relief - PhysioFitLab

Premium Neck and Shoulder Stretcher Relaxer - Cervical Chiropractic Traction Device, Ergonomic Massage Pillow for Pain Relief and Spine Alignment, Neck Tension & Headache Relief

PhysioFitLab

Color Blue Black Purple Pink

Price

~~$279.95~~

Save $80

Free worldwide shipping

In stock, ready to ship
Backordered, shipping soon

Key Features:

Material: High-density PU Foam for durability and comfort.
Design: Ergonomically crafted to support cervical spine curvature, with multiple massage points for targeted neck and upper back relief.

Premium Neck and Shoulder Stretcher Relaxer - Cervical Chiropractic Traction Device, Ergonomic Massage Pillow for Pain

Size: 22 x 17.5 x 12.5 cm (8.66 x 6.89 x 4.92 inches).
Color: Blue.
Adjustability: Suited for people with cervical spine and ligament injuries, perfect for home, office, or long drives.

Functionality:

Pain Relief: Alleviates neck and shoulder pain, tension, and headaches, ideal for those suffering from chronic neck pain, herniated discs, and migraines.
Muscle Relaxation: Aids in relaxing neck and upper back muscles, reducing spine pressure with regular use.

Acupressure Massage: Includes 8 magnetic dots and 60 plastic pins for acupressure relief, enhancing blood flow and releasing muscle tightness.

Special Features:

Ease of Use: Simply lie down and let the natural weight of your head gently stretch and decompress your cervical spine.
Time-Saving: Recommended use of 5-10 minutes daily to achieve effective cervical traction.

Package Includes:

1 x Neck Massage Pillow

Instructions:

Setup: Lay down in a quiet area, positioning the support around the middle of your neck.
Find Comfort: Reposition as needed to relieve neck and shoulder tension.
Relax: Allow your neck and shoulder muscles to relax into the support, taking deep breaths.

Reposition as Needed: Lightly reposition every few minutes to prevent fatigue.

Overview: The Premium Neck and Shoulder Stretcher Relaxer is designed to alleviate neck and upper back pain, improving posture and relieving tension.

Ideal for those who sit for extended periods or suffer from neck-related discomfort, this cervical spine alignment tool ensures effective, safe relief and promotes better spine health.

Updated: August 30, 2025

360-Day Guarantee — Your Satisfaction Is Our Priority

At PhysioFitLab, we’re committed to high-quality products that support your health, fitness, and rehabilitation goals. For peace of mind, we provide a 360-Day Guarantee on all products purchased from www.physiofitlab.com.

What the 360-Day Guarantee Covers

We guarantee that products will be free from defects in materials and workmanship for 360 days from the purchase date, when used under normal, intended conditions. If a covered defect appears during this period, we will work quickly to resolve it.

Our Promise to You

No-Risk Purchase: If your item has a manufacturing or material defect within 360 days, contact us for a free replacement or refund.

Quality You Can Trust: We stand behind the materials and construction of every product.

Helpful Support: Our team is here to answer questions and resolve issues promptly.

How to Request a Replacement or Refund

Contact Us: Email support@physiofitlab.com (or use our contact form) with your order number and a brief description of the issue.

Provide Proof of Purchase: Attach clear photos or videos that show the defect.

Review & Resolution: We’ll assess your claim. If the defect is confirmed and the product was used as intended, we’ll send a replacement or process a refund—your choice, subject to availability.

Conditions of the Guarantee

Applies to the original purchaser for items bought from www.physiofitlab.com.

Covers manufacturing and material defects under normal use within 360 days of purchase.

Does not cover: normal wear and tear; accidental damage; misuse or improper care; unauthorized repairs or alterations; loss or theft; cosmetic damage that doesn’t affect function.

For approved returns related to covered defects, PhysioFitLab covers return shipping (if a return is required).

If the exact model is unavailable, we may offer an equivalent item or a refund to the original payment method.

Relation to Our Return Policy

This Guarantee works in addition to your rights under our Return & Refund Policy and applicable consumer laws. For change-of-mind returns or non-defect situations, please see the Return & Refund Policy for conditions and costs.

Need Help?

If you have questions about eligibility, documentation, or next steps, contact our customer service team. We typically respond within 24–48 hours on business days.

Contact & Company Information

Business Name: PhysioFitLab

Email: support@physiofitlab.com

Phone: +1 917 695 2605

Address: Kunnathara P O, Koyilandi, Ulliyeri, Kozhikode, Kerala 673620, India

Contact Form: Click Here

Business Hours: Monday to Friday, 9:00 AM–6:00 PM Eastern Time (EST/EDT)

Response Hour: Our customer service team typically responds within 24 to 48 hours during business days.

Updated: August 30, 2025

Shipping Policy — PhysioFitLab

Our goal is to ensure a seamless and transparent shipping experience. Below are the details of our shipping process. All service names, prices, and timeframes match the options shown at checkout.

Shipping Range

Countries: United States, United Kingdom, Canada, Australia, and New Zealand.
Future Expansion: Expansion to other shipping areas is being considered.

Shipping Costs (United States, United Kingdom, Canada, Australia, and New Zealand)

Free Shipping: $0.00 USD on all orders
Insured Shipping + Skip the Line (Process My Order First): $4.95 USD
Priority Express Shipping: $9.95 USD
Shipping Cost Disclaimer: All costs are clearly stated at checkout.

Order Processing Time

Processing Time: Orders are processed within 0–2 business days, Monday to Friday.
Last Order Time: 12:00 PM (GMT+01:00) Central European Standard Time (Amsterdam).
Weekend Orders: Orders placed on weekends are processed the next business day.

Delivery Time

Free Shipping

Order Cut-off Time: 12:00 PM Central European Standard Time (Amsterdam)
Order Processing Time: 0—2 days, processed: Mon–Sun
Transit Time: 7—9 days, shipped: Mon–Fri
Total Delivery Time: 7—11 business days

Insured Shipping + Skip the Line (Process My Order First)

Order Cut-off Time: 12:00 PM Central European Standard Time (Amsterdam)
Order Processing Time: 0—2 days, processed: Mon–Sun
Transit Time: 6—8 days, shipped: Mon–Fri
Total Delivery Time: 6—10 business days

Priority Express Shipping

Order Cut-off Time: 12:00 PM Central European Standard Time (Amsterdam)
Order Processing Time: 0—2 days, processed: Mon–Sun
Transit Time: 5—7 days, shipped: Mon–Fri
Total Delivery Time: 5—9 business days
Business Days: Shipments occur Monday to Friday.
Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.

Shipping Process

Reliable Courier Services: We ship via DHL and FedEx.
Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.

Tracking Instructions

Tracking Information: After purchase, you will receive an email with tracking information, including the carrier name and tracking number.
Track Your Order: You can track your order via our website using the tracking portal and your tracking number.
Questions: Our support team is ready to assist with any tracking questions.

Missing Items Procedure

Reporting Missing Items: Contact our customer service within 7 days of receiving your package at support@physiofitlab.com
Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.

Return Policy

Returns: Returns are accepted within 90 days of receiving your order.
Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, PhysioFitLab will cover the return shipping costs.
Refund: Refunds are processed within 14 business days of receiving the return and are refunded to the original payment method.

Restocking Fee

No Restocking Fee: PhysioFitLab does not charge a restocking fee for any returns.

Return Delivery Costs

For Defective Products: No cost to the customer (incorrect item, carrier damage, or other defects).
For Customer Remorse: The actual cost of return delivery will be charged to the customer (wrong product ordered, item doesn’t fit, or no longer wanted).

Contact & Company Information

Business Name: PhysioFitLab

Email: support@physiofitlab.com

Phone: +1 917 695 2605

Address: Kunnathara P O, Koyilandi, Ulliyeri, Kozhikode, Kerala 673620, India

Contact Form: Click Here

Business Hours: Monday to Friday, 9:00 AM–6:00 PM Eastern Time (EST/EDT)

Response Hour: Our customer service team typically responds within 24 to 48 hours during business days.

Updated: August 30, 2025

Return & Refund Policy — PhysioFitLab

Scope and Intent

This Return & Refund Policy applies to all purchases made through the PhysioFitLab website.

Return Window

Customers in the United States, United Kingdom, Canada, Australia, and New Zealand may cancel their purchase and return products within 90 days of receipt.

Return Instructions

Return Notification: To initiate a return, email support@physiofitlab.com with your order number and a brief reason for the return.

Return Authorization: After reviewing your request, we’ll send detailed instructions and, if applicable, a prepaid return label.

Packaging and Shipping

Pack the item safely in the original packaging with all labels, tags, accessories, and manuals.

Include the return authorization details and any requested photos/documents.

Download and print the return label from the link provided in our email (if issued).

Return Costs

Defective Products: No cost to you. This applies when the product is incorrect, damaged in transit, or otherwise defective.
Customer Remorse (Change of Mind): You are responsible for the actual cost of return shipping (e.g., wrong product ordered, doesn’t fit, no longer wanted).

Specific Return & Refund Conditions

Change of Mind: Return within 90 days if the product is unused, undamaged, and in original packaging.

Defective Goods: Contact us immediately for instructions. PhysioFitLab covers return shipping and will provide a replacement or refund after inspection.

Damaged Goods: Email photos of the damage within 48 hours of delivery. We’ll assess, cover return shipping if applicable, and arrange a replacement or refund.

Incorrect Product Received: Contact us and we’ll arrange return shipping and send the correct item.

Product Never Arrived: Contact us so we can investigate with the carrier. If not found, we’ll issue a full refund or replacement.

Cancellation After Order: You may cancel before shipment. If shipped, please complete the return after delivery.

Policy for Damaged or Defective Goods

Notify support@physiofitlab.com within 48 hours of delivery for damaged items and as soon as reasonably possible for defects. Include clear photos and your order number. Upon approval after inspection, we’ll replace the item or issue a full refund.

Policy for Non-Damaged Goods

If you change your mind, you may return unused and undamaged products within 90 days in their original packaging.

Timelines

Return Window: Report and ship returns within 90 days of receipt.
Return Processing: After we receive and inspect the item, refunds are processed within 7 business days. You’ll receive a confirmation email.
Refund Conditions: Refunds are approved if the product is undamaged, unused, and in original packaging.
Defective/incorrect items are refunded after inspection.
Refund Period: Up to 7 business days to process the refund to the original payment method (your bank/card issuer may take additional time to post funds).
Refund Method: Refunds are returned to the original payment method used at purchase.