Shipping
Yes. Free Shipping on all orders. No hidden fees at checkout.
All costs are shown at checkout.
From our U.S. and Indian warehouses to the United States, United Kingdom, Canada, Australia, and New Zealand addresses to reduce delivery times. Multi-item orders may ship in separate parcels and from different locations.
Free Shipping
Insured Shipping + Skip the Line (Process My Order First)
Priority Express Shipping
We dispatch within 0–2 business days. During peak periods, expect the full 2 days.
Courier services generally cannot deliver to P.O. Boxes or APO/FPO. Please provide a physical street address.
Most United States, United Kingdom, Canada, Australia, and New Zealand orders are below de minimis and typically duty-free. If any taxes/duties apply, the carrier will notify you before delivery.
Yes—tracking can take 24–48 hours to update after dispatch.
Check with household members/neighbors and around the delivery area. If still missing after 48 hours, contact Support and we’ll investigate.
Email: support@physiofitlab.com
Phone: +1 917 695 2605
Contact Form: Click Here
Business Hours: Monday to Friday, 9:00 AM–6:00 PM Eastern Time (EST/EDT)
Response Hour: Our customer service team typically responds within 24 to 48 hours during business days.
ORDERS & TRACKING
Yes—an order confirmation email at purchase and a tracking email once shipped.
We process quickly, so changes/cancellations aren’t guaranteed. Contact Support ASAP—we’ll do our best.
Email: support@physiofitlab.com
Phone: +1 917 695 2605
Contact Form: Click Here
Business Hours: Monday to Friday, 9:00 AM–6:00 PM Eastern Time (EST/EDT)
Response Hour: Our customer service team typically responds within 24 to 48 hours during business days.
If the order hasn’t shipped, we’ll update it. If shipped, we can request a carrier intercept (fees may apply).
Email: support@physiofitlab.com
Phone: +1 917 695 2605
Contact Form: Click Here
Business Hours: Monday to Friday, 9:00 AM–6:00 PM Eastern Time (EST/EDT)
Response Hour: Our customer service team typically responds within 24 to 48 hours during business days.
RETURNS & REFUNDS
Return most items within 90 days of delivery for a refund or exchange (see Return Policy for instructions and item-specific conditions).
Email: support@physiofitlab.com
Phone: +1 917 695 2605
Contact Form: Click Here
Business Hours: Monday to Friday, 9:00 AM–6:00 PM Eastern Time (EST/EDT)
Response Hour: Our customer service team typically responds within 24 to 48 hours during business days.
Email: support@physiofitlab.com
Phone: +1 917 695 2605
Contact Form: Click Here
Business Hours: Monday to Friday, 9:00 AM–6:00 PM Eastern Time (EST/EDT)
Response Hour: Our customer service team typically responds within 24 to 48 hours during business days.
Contact Support with your order number and reason. We’ll provide the return address and RMA steps.
Email: support@physiofitlab.com
Phone: +1 917 695 2605
Contact Form: Click Here
Business Hours: Monday to Friday, 9:00 AM–6:00 PM Eastern Time (EST/EDT)
Response Hour: Our customer service team typically responds within 24 to 48 hours during business days.
After the return is received and inspected, refunds are issued to the original payment method—typically 3–7 business days after processing (see Return Policy for instructions).
Email: support@physiofitlab.com
Phone: +1 917 695 2605
Contact Form: Click Here
Business Hours: Monday to Friday, 9:00 AM–6:00 PM Eastern Time (EST/EDT)
Response Hour: Our customer service team typically responds within 24 to 48 hours during business days.
Opened personal-care items, used consumables, final-sale items, and digital gift cards are generally non-returnable unless defective (see Return Policy for instructions).
Email: support@physiofitlab.com
Phone: +1 917 695 2605
Contact Form: Click Here
Business Hours: Monday to Friday, 9:00 AM–6:00 PM Eastern Time (EST/EDT)
Response Hour: Our customer service team typically responds within 24 to 48 hours during business days.
DAMAGED OR DEFECTIVE ITEMS
Email Support photos/video and your order number. We’ll arrange a replacement or refund promptly.
Email: support@physiofitlab.com
Phone: +1 917 695 2605
Contact Form: Click Here
Business Hours: Monday to Friday, 9:00 AM–6:00 PM Eastern Time (EST/EDT)
Response Hour: Our customer service team typically responds within 24 to 48 hours during business days.
PAYMENTS & SECURITY
PayPal, Visa, MasterCard, American Express, Google Pay, Apple Pay, Shop Pay (see Payment Policy).
Securely via our PCI-compliant gateways. Your card is charged at checkout.
As our brand/domain name. If you don’t recognize a charge, contact us so we can help.
Email: support@physiofitlab.com
Phone: +1 917 695 2605
Contact Form: Click Here
Business Hours: Monday to Friday, 9:00 AM–6:00 PM Eastern Time (EST/EDT)
Response Hour: Our customer service team typically responds within 24 to 48 hours during business days.
No. All shipping options and costs are shown at checkout.
PRODUCTS & WARRANTY
Yes—sourced from vetted suppliers. For medical concerns, consult a healthcare professional before use.
Items are covered against manufacturing defects. Contact Support with your order number and photos.
Email: support@physiofitlab.com
Phone: +1 917 695 2605
Contact Form: Click Here
Business Hours: Monday to Friday, 9:00 AM–6:00 PM Eastern Time (EST/EDT)
Response Hour: Our customer service team typically responds within 24 to 48 hours during business days.
Sometimes—items from different categories may ship in separate parcels with individual tracking numbers.
PROMOTIONS & GIFT CARDS
Yes—digital gift cards are available and redeemable site-wide (non-refundable).
Yes. Join our newsletter for exclusive offers and early access to sales.
Business Name: PhysioFitLab
Email: support@physiofitlab.com
Phone: +1 917 695 2605
Address: Kunnathara P O, Koyilandi, Ulliyeri, Kozhikode, Kerala 673620, India
Contact Form: Click Here
Business Hours: Monday to Friday, 9:00 AM–6:00 PM Eastern Time (EST/EDT)
Response Hour: Our customer service team typically responds within 24 to 48 hours during business days.
