Neck stiffness, upper-back tightness, or posture fatigue from screens?
Reset in minutes with a 4-level neck stretcher that combines cervical traction, acupressure massage, and magnetotherapy to decompress your spine, relax tight muscles, and restore natural alignment—at home, the office, or on the go.
Premium 4-Level Neck Stretcher with Massage – Magnetotherapy Back Stretch Massager for Cervical & Upper Back Pain Relief, Adjustable Ergonomic Support
Key Features
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Neck & Upper Back Relief: Dual-purpose neck stretcher + upper back support for alignment and relaxation
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Ergonomic Design: Follows natural cervical curve; uses gravity to help restore neck curvature; cushioned sponge pad for comfort
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Acupressure System: 8 magnetic dots + 60 acupressure pins simulate finger massage to boost circulation and ease tension
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4 Adjustable Height Levels: Customize stretch intensity for different ages and fitness levels
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Premium ABS: Lightweight yet strong—supports up to 330 lbs; portable for home, office, or travel
Functionality
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Multi-Use Pain Relief: Helps with chronic neck pain, stiff neck, migraines, arthritis symptoms, herniated disks, and muscle tightness
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Cervical Traction Support: Targets compression to reduce soreness and improve posture
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Portable Use: Works on yoga mats, office chairs, or car seats for quick daily sessions
Special Features
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Magnetotherapy: Magnetic pressure + acupressure promote relaxation and recovery
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Customizable Stretch: 4 levels let you progress from gentle to deeper decompression
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Advanced Comfort: Soft cushioning for longer, more comfortable sessions
Package Includes
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1 × Neck & Upper Back Stretcher
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1 × User Manual
Instructions
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Place stretcher under neck or upper back; start at Level 1.
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Lie back slowly; relax 5–10 minutes per session.
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Gradually increase to higher levels as comfort improves.
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Use daily; breathe slowly and rise carefully after use.
Overview
The Premium 4-Level Neck Stretcher with Massage blends cervical traction, acupressure, and magnetotherapy in an adjustable, ergonomic design to relieve pain, improve posture, and encourage a healthier spinal curve.
Durable, portable, and easy to use, it delivers targeted therapy wherever you are—helping you feel lighter, looser, and aligned.
Updated: November 11, 2025
At PhysioFitLab, we’re committed to high-quality products that support your health, fitness, and rehabilitation goals. For peace of mind, we provide a 360-Day Guarantee on all products purchased from www.physiofitlab.com.
What the 360-Day Guarantee Covers
We guarantee that products will be free from defects in materials and workmanship for 360 days from the purchase date, when used under normal, intended conditions. If a covered defect appears during this period, we will work quickly to resolve it.
Our Promise to You
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No-Risk Purchase: If your item has a manufacturing or material defect within 360 days, contact us for a free replacement or refund.
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Quality You Can Trust: We stand behind the materials and construction of every product.
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Helpful Support: Our team is here to answer questions and resolve issues promptly.
How to Request a Replacement or Refund
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Contact Us: Email support@physiofitlab.com (or use our contact form) with your order number and a brief description of the issue.
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Provide Proof of Purchase: Attach clear photos or videos that show the defect.
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Review & Resolution: We’ll assess your claim. If the defect is confirmed and the product was used as intended, we’ll send a replacement or process a refund—your choice, subject to availability.
Conditions of the Guarantee
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Applies to the original purchaser for items bought from www.physiofitlab.com.
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Covers manufacturing and material defects under normal use within 360 days of purchase.
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Does not cover: normal wear and tear; accidental damage; misuse or improper care; unauthorized repairs or alterations; loss or theft; cosmetic damage that doesn’t affect function.
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For approved returns related to covered defects, PhysioFitLab covers return shipping (if a return is required).
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If the exact model is unavailable, we may offer an equivalent item or a refund to the original payment method.
Relation to Our Return Policy
This Guarantee works in addition to your rights under our Return & Refund Policy and applicable consumer laws. For change-of-mind returns or non-defect situations, please see the Return & Refund Policy for conditions and costs.
Need Help?
If you have questions about eligibility, documentation, or next steps, contact our customer service team. We typically respond within 24–48 hours on business days.
Contact & Company Information
Business Name: PhysioFitLab
Email: support@physiofitlab.com
Phone: +1 917 695 2605
Address: Kunnathara P O, Koyilandi, Ulliyeri, Kozhikode, Kerala 673620, India
Contact Form: Click Here
Business Hours: Monday to Friday, 9:00 AM–6:00 PM Eastern Time (EST/EDT)
Response Hour: Our customer service team typically responds within 24 to 48 hours during business days.
At PhysioFitLab, we aim to make your shopping experience seamless by offering clear and reliable shipping guidelines. All orders within United States, United Kingdom, Canada, Australia, and New Zealand qualify for free delivery.
Shipping Coverage
This policy applies to shipments sent to customers located in United States, United Kingdom, Canada, Australia, and New Zealand. We are considering expanding to other regions in the future.
Delivery Schedule
Here’s what you can expect for order processing and delivery:
- Order cutoff time: Orders placed after 12:00 PM EST/EDT will be processed the next business day.
- Handling time: Typically 0–2 business days, Monday through Friday. Weekend orders are processed on the next business day.
- Transit time and delivery windows:
- Free Shipping: Transit time 7–9 business days, estimated total delivery 7–11 business days.
- Insured Shipping + Skip the Line ($4.95): Transit time 6–8 business days, estimated total delivery 6–10 business days.
- Priority Express Shipping ($9.95): Transit time 5–7 business days, estimated total delivery 5–9 business days.
Once your order is processed, it will be shipped via one of our trusted delivery partners.
Carrier Partners
We work with reliable carriers to ensure safe and timely delivery.
Shipping Costs
- Free Shipping: Available for all orders within the covered regions with no minimum purchase required.
- Insured Shipping + Skip the Line: $4.95 for faster processing and insurance.
- Priority Express Shipping: $9.95 for the fastest shipping option.
Delivery Concerns
If you encounter issues such as delays, lost packages, or damaged shipments, please contact our customer service team immediately. We’ll work with you to resolve the matter quickly.
Order Tracking
Once your order ships, you’ll receive an email confirmation with a tracking number. You can monitor your package through our order tracking system.
Questions & Support
For more details, visit our FAQ page or reach out to our support team.
Contact Information
Store Name: PhysioFitLab
Address: Kunnathara P O, Koyilandi, Ulliyeri, Kozhikode, Kerala 673620, India
Email: support@physiofitlab.com
Phone: +1 917 695 2605
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM EST/EDT
Response Time: We aim to respond within 24–48 hours during business days.
At PhysioFitLab, we want every customer to feel confident about their purchase. If something doesn’t meet your expectations, we provide a straightforward return and refund process.
1. Return Window
- You may return eligible items within 90 days of receiving your order.
- Products must be unused, undamaged, in their original condition, and include all packaging, tags, and accessories.
- Custom or personalized items, as well as opened or used items that cannot be resold for hygiene or safety reasons, are non-returnable.
- Our support team is available to guide you through the process.
- We do not charge any restocking fees.
2. Return Costs
- Defective, Damaged, or Incorrect Items: If you receive a damaged, faulty, or wrong product, return shipping is free, and we will provide a replacement or refund after inspection.
- Change of Mind: If you decide you no longer want the item, or ordered the wrong size/color, you are responsible for the return shipping cost.
- Shipping fees paid at checkout are non-refundable.
3. How to Return
- Contact Us: Email support@physiofitlab.com with your order number and reason for return.
- Return Authorization: After review, you’ll receive instructions and a prepaid return label if applicable.
- Repack: Place the item securely in its original packaging with all accessories, tags, and documents.
- Ship: Follow the instructions provided in your return authorization email. Use the recommended carrier (DHL with Track & Trace) or your preferred method.
4. Refunds
- Once your return arrives, we will inspect the item to confirm it meets our return criteria.
- Approved refunds are processed within up to 7 business days. Timing may vary depending on your bank or payment provider.
- Refunds will be issued to the original payment method.
5. Exchanges
Need a different size, color, or product? Contact us at support@physiofitlab.com and we’ll arrange a quick exchange.
6. Non-Returnable Items
For hygiene and safety reasons, certain products cannot be returned. These items will be clearly marked as non-returnable on their product pages.
7. Questions & Support
For more details, visit our FAQ page or reach out to our customer service team.
Contact Information
Store Name: PhysioFitLab
Address: Kunnathara P O, Koyilandi, Ulliyeri, Kozhikode, Kerala 673620, India
Email: support@physiofitlab.com
Phone: +1 917 695 2605
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM EST/EDT
Response Time: We aim to respond within 24–48 hours during business days.